Privacy Policy (English) - Tag Manager Italia

Dear User, in this document we provide some information related to the services offered within the web platforms of the domain “tagmanageritalia.it”.

INFORMATION PURSUANT TO ART. 7 OF LEGISLATIVE DECREE 70/2003

Pursuant to art. 7 of Legislative Decree 70/03 “Implementation of Directive 2000/31/EC on certain legal aspects of information society services, in particular electronic commerce”, the following details are provided:

Provider’s name: IN RISALTO s.r.l., hereinafter the Data Controller
Registered office: Via Vecchia Ferriera 59 – 36100 Vicenza, Italy
Contacts: Phone +39.0444.371210, Certified Email (PEC) inrisalto@legalmail.it
VAT and Tax Code: IT03769390240
Company Registry Number: VI-352420

DATA PROTECTION OFFICER (DPO)

The Data Controller has appointed a Data Protection Officer (DPO), who can be freely contacted via email at dpo@studiolegalevicenzotto.it.

Below, pursuant to art. 13 of Reg. 679/2016, we provide the Privacy Policies relating to personal data processing within the services offered on the websites in the “tagmanageritalia.it” domain. Specifically provided are:

1 – PRIVACY POLICY – Website Navigation

The personal data collected on this website and any other information associated directly or indirectly with the user are processed and used in compliance with EU Regulation No. 679/2016 (GDPR) regarding the protection of personal data.

Specifically, the computer systems and software procedures used to operate this website acquire, during normal operation, certain personal data implicitly transmitted through Internet communication protocols. This information is not collected to be associated with identified individuals but could, by its nature, through processing and associations with data held by third parties, allow users to be identified. This category includes IP addresses or domain names of computers used by users connecting to the site, URI addresses of requested resources, request times, methods used in making requests to the server, file sizes obtained in response, numerical codes indicating server response status (successful, error, etc.), and other parameters related to the user’s operating system and computer environment. This data is used solely to obtain anonymous statistical information on website usage and verify correct operation. Additionally, unless otherwise specified during navigation, the Data Controller informs users that the data provided is processed through computer tools and procedures for the following purposes:

to enable navigation through different sections of the Shop;
to respond to technical support questions and maintain a database of common questions, proposals, and communications;
to support commercial and administrative management in customer relationships;
to manage further aspects of navigation (see also the “COOKIE POLICY” section).

The legal basis for processing is provided by art. 6 para. 1 letters B and C – GDPR.

2 – NEWSLETTER PRIVACY POLICY

The data provided by users in the newsletter registration form will be processed by the Data Controller for the following purposes:

to complete the subscription to the mailing list and send information related to topics covered on the Tag Manager Italia platform;
to provide informational material via email pursuant to art. 130 of Legislative Decree 196/03 to promote commercial services and products offered by Tag Manager Italia and, more generally, by the Data Controller.

The legal basis for the above processing is provided by art. 6 para. 1 letter A – GDPR.

3 – CONTACT, INFORMATION AND CONSULTING REQUEST FORM POLICY

The data provided by the user through the contact, information, and consulting request forms will be processed exclusively by authorized personnel to handle the request and provide assistance and consulting. For this purpose, the user may be contacted again through the channels provided, either to offer answers and clarifications or to request additional information.

The legal basis for processing is Article 6(1)(b) of the GDPR.

4 – ACCOUNT REGISTRATION SERVICE POLICY

The data provided by users within the registration form and in the management area “Account Tag Manager Italia” and any other personal data provided subsequently will be processed by the Data Controller for the following purposes:

to process and execute the request for account registration, responding to technical support queries and assisting users throughout the registration, access, and use of all Tag Manager Italia platforms, including through automated software tools (e.g., email responders and/or chatbots that maintain a database of frequent questions, answers, communications, abandoned cart recovery, etc.);
to manage commercial, administrative, logistical, and credit control procedures arising from contracts and commitments undertaken by the Data Controller towards the customer;
to enable access to services provided through registration and secure access to the “Account Tag Manager Italia” platform;
to send documents and/or communications of a fiscal or service nature, either in paper or electronic format;
to comply with obligations established by laws, regulations, EU directives, civil and fiscal regulations;
subject to separate consent, to send informational material, including by email, pursuant to Article 130 of Legislative Decree 196/03, promoting commercial services and products offered by the Data Controller.

The legal basis for processing mentioned in points 1, 2, 3, 4, and 5 is Article 6(1)(b) and (c) of the GDPR. The legal basis for processing in point 6, instead, is Article 6(1)(a) of the GDPR.

5 – POLICY FOR REGISTRATION AND PURCHASE ON THE SHOP

The data provided by users in the purchase and registration form within the “SHOP Analytix School” and any other personal data provided later will be processed by the Data Controller for the following purposes:

to process and fulfill a purchase request, respond to technical support inquiries, and assist the user in the order process, including by using automated software tools (for example, email and/or chat responders, which allow maintaining a database of frequent questions, answers, communications, abandoned cart recovery, etc.);
to manage commercial, administrative, logistical, and credit control procedures arising from contracts and commitments undertaken by the Data Controller toward the customer;
to enable activation of digital products (courses), which will be made accessible through registration and secure access to the “Analytix School” platform;
to send, in paper or electronic format, documents and/or communications of a fiscal or service-related nature;
to comply with obligations set forth by laws, regulations, EU directives, and civil and fiscal norms;
subject to separate consent, to send informational material, including via email, pursuant to Article 130 of Legislative Decree 196/03 to promote commercial services and products offered by the Data Controller.

The legal basis for the processing described in points 1, 2, 3, 4, and 5 is Article 6(1)(b) and (c) of the GDPR. The legal basis for the processing described in point 6 is Article 6(1)(a) of the GDPR.

6 – ANALYTIX SCHOOL POLICY

The data provided by users in the registration and purchase form on the “Analytix School” platform and any other personal data provided subsequently will be processed by the Data Controller for the following purposes:

to process and fulfill a purchase request, respond to technical support queries and assist the user in the ordering process, also using automated software tools (for example, email and/or chat responders, which help maintain a database of frequently asked questions, answers, communications, abandoned cart recovery, etc.);
to manage commercial, administrative, logistical, and credit control procedures arising from contracts and commitments undertaken by the Data Controller toward the customer;
to enable activation of digital products (courses), which will be made accessible through registration and secure access to the “Analytix School” platform;
to send, in paper or electronic format, documents and/or communications of a fiscal or service-related nature;
to comply with obligations set forth by laws, regulations, EU directives, and civil and fiscal norms;
subject to separate consent, to send informational material, including via email, pursuant to Article 130 of Legislative Decree 196/03 to promote commercial services and products offered by the Data Controller.

In relation to the data processing described in the above policies, please note the following:

Failure to provide, even partially, the data expressly marked as mandatory for the achievement of the purposes will result in the inability of the Data Controller to provide the services requested by the user.
The data provided may only be accessed by the staff and collaborators of the Data Controller, and, where necessary, by companies that process data on behalf of the Controller under outsourcing agreements, strictly for the fulfillment of the requested services.
Some data may be processed, exclusively for the fulfillment of the above purposes, by the Data Controller’s technological partners. In any case, the data will never be disseminated.

The Data Controller is identified in the section “INFORMATION PURSUANT TO ART. 7 OF LEGISLATIVE DECREE 70/2003 AND THE EUROPEAN REGULATION 679/16 (GDPR)”, while the Data Protection Officer (DPO) is identified in the section “DATA PROTECTION OFFICER (DPO)”. You may contact the Data Controller or the DPO to assert your rights under Articles 13, 15, 16, 17, 18, 20, 21, and 77 of Regulation 679/16, which are summarized below for your convenience.

1) Right to withdraw consent (Art. 13): You have the right to withdraw your consent at any time for all processing operations based on your consent. This particularly applies to processing for the purpose of sending advertising material or direct selling or for carrying out market research or commercial communication of a promotional nature, even if carried out under Art. 130 paragraph 4 of Legislative Decree 196/03. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

2) Right of access (Art. 15): You may request: a) the purposes of processing; b) the categories of personal data concerned; c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; d) where possible, the envisaged period for which the personal data will be stored or, if not possible, the criteria used to determine that period; e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing or to object to such processing; f) the right to lodge a complaint with a supervisory authority; g) where the data are not collected from the data subject, any available information as to their source; h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. You have the right to obtain a copy of the personal data undergoing processing.

3) Right to rectification (Art. 16): You have the right to obtain the rectification of inaccurate personal data concerning you and the right to have incomplete personal data completed.

4) Right to erasure (Art. 17): You have the right to obtain from the controller the erasure of personal data concerning you if the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if you withdraw consent, if there is no overriding legitimate reason for profiling, if the data were processed unlawfully, if there is a legal obligation to erase them, or if the data concern services provided to minors without consent. Erasure may be refused if it is necessary to exercise freedom of expression and information, comply with a legal obligation, perform a task carried out in the public interest or the exercise of official authority, for public health, archiving in the public interest, scientific or historical research, or for the establishment, exercise, or defense of legal claims.

5) Right to restriction of processing (Art. 18): You have the right to obtain restriction of processing where you contest the accuracy of the personal data (for a period enabling the controller to verify the accuracy), where the processing is unlawful, or where the data are needed for the establishment, exercise, or defense of legal claims.

6) Right to data portability (Art. 20): You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller if the processing is based on consent or a contract and is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority and where it does not adversely affect the rights of others.

7) Right to lodge a complaint with the Data Protection Authority. Please note that the exercise of these rights is subject to the limitations, rules, and procedures provided by the aforementioned Regulation, which the data subject must understand and follow. In accordance with Article 12(3), the Data Controller shall provide information on action taken without undue delay and in any event within one month of receipt of the request. This period may be extended by two further months if necessary, taking into account the complexity and number of requests. The Data Controller shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay.

To exercise the above rights, you may use the following form:

DATA SUBJECT RIGHTS REQUEST FORM

to be sent to the Data Controller or the DPO, duly completed and signed.

REGISTERED TRADEMARKS

Tag Manager Italia ® is a registered trademark in Italy by IN RISALTO s.r.l., Vicenza, Italy. Google Tag Manager ® and Google Analytics ® are software tools owned by Google Inc., Mountain View, CA, USA.

CONTENT PROTECTION

All distinctive signs used within the Shop, the Club, and the Tag Manager Italia website belong to the DATA CONTROLLER or to their respective owners or licensees, who have granted the DATA CONTROLLER the right to use them, limited to publishing them on the site. The user acknowledges and agrees that all materials published on the site, the Shop, and within the Tag Manager Italia Club (texts, images, audio, videos, and any other multimedia content), or physical materials sent to registered users (books, magazines, CDs/DVDs, USB drives, etc.) are protected by copyright and may not be reproduced or retransmitted without specific written authorization from the DATA CONTROLLER, except for non-transferable personal use. Any unauthorized use is expressly prohibited by law.

COOKIE POLICY

The website, for better functionality and to ensure services provided by third parties, uses Cookies issued by the Data Controller or by third parties. To view which cookies are actually present on this website, their respective categories, and to manage consent for their installation, we invite users to consult the cookie management and information banner available on the web page “Privacy Policy” or by clicking the “Change consent” link located in the footer of each page.

(last updated: 09/09/2024)